Palai famously waits a whole hour before sending a code. Also, it will only send a code to a real cell phone number, not a Google Voice number or anything like that, and you must make sure that the phone number is complete, complete with country code, and make sure that, even after you click the first button after entering your phone number, you enter the final button next to the SMS radio button, or else the code will never come.

I've been seeing people verify and reverify lately; the main problem is that you have to go through all the steps very carefully, and of course wait an hour for the code. And no, phone verification has always been the only way, says right in the Q&A.

I had this happen to me last year and it was because I had checked on another page, therefore the button did not get clicked, and I've known several users who were a little bit confused by the way the Q&A described the country code, and it became more confusing because the country code quickly disappears when you type it in and quickly goes into the country select field, so believe me, I've walked other users through the process since 2019 and the quirky way the phone number field was set up confuses a lot of users, I know because I've been helping users get set up for almost four years, and the last one I helped get set up was just a few weeks ago.

I just did it myself again so I could give you more up-to-date information, and they apparently got rid of the delay. As soon as I entered my number, I got the text, and as soon as my partner entered hers, she got it, and we reverified at the same time. However, saying that, that means Palai recently updated the system. Perhaps you entered your number while the system was being updated, therefore you may have to pretend that you're verifying with a different phone number, but then enter the same number again. Given that there was very clearly a change to the system, you could have entered your number while it was being changed, therefore because it was being changed, the code fell out on the way to you.